Email: Drafting, Sending, and Threading

The full email lifecycle now lives inside the platform. The assistant can compose drafts informed by the full context of a case (prior correspondence, attached documents, conversation history) and refine them through conversation. When you’re ready, send directly from Interloom.

Replies are automatically routed back to the correct task thread using cryptographically signed reply-to addresses, keeping the entire exchange in one place.

Combined with incoming email support, this closes the loop: inbound mail creates tasks, the agent drafts responses from case context, you review and send, and replies land back in the same thread. If your workflows run on email, everything now lives in one place instead of split between inbox and case management.