Stage Controls
Stages within a running case are now fully editable. Reorder them, add new ones mid-flight, or delete pending stages that are no longer relevant. Completed stages are locked. For any blocked stage, you can resume (re-invoke the assignee), complete (mark the work as done and move on), or skip (remove it from the current case’s workflow).
Stage blocking now cascades: when a stage is blocked, the parent case is blocked. Subtask status rolls up to stage status, which rolls up to case status.