Pinned Work and Expanded Tags
Frequently used work can now be pinned directly to the sidebar. Pin and reorder spaces, cases, files, notes, procedures, people, agents, and custom tools to build a navigation layout around the work you return to most often.
Tags now extend beyond cases to notes and files, with improved multi-selection and deletion controls. Together, pins and tags make it easier to create both a personal navigation system and a shared organizational structure.