Public API

Interloom now has a public REST API for connecting external systems directly to your workspace. Create and manage spaces, cases, agents, procedures, notes, and files; retrieve users and conversation activity; and build automated case-ingestion workflows.

API keys are scoped to an organization and inherit the permissions of the person who created them. Requests support pagination, filtering, safe retries, structured errors, and rate limiting, with dedicated OpenAPI documentation for exploring the available endpoints.

This complements agent integrations: external systems can now create and update work in Interloom, while agents can act on that work once it arrives.